DARIN D. STOICK

CONTACT BY EMAIL

OBJECTIVE

TO ADVANCE TO A POSITION THAT WILL UTILIZE ALL OF MY EXPERIENCE AND FURTHER MY KNOWLEDGE WITHIN THE CUSTOMER SERVICE AND COMPUTER FIELDS

PROFESSIONAL EXPERIENCE

FEBRUARY 1985 TO PRESENT - (AMTRAK - ACELA)

ADMINISTRATIVE CHIEF:  03/2000 TO PRESENT – Administrative assistance and support for (8) Product Line Managers and (1) Assistant General Manager FOR THE METROPOLITAN DIVISION ACELA PRODUCT LINE, NEW YORK.  RESPONSIBLITIES INCLUDE COMPUTER SUPPORT: INTRANET, INTERNET, MICROSOFT OFFICE 2000 DOCUMENT CREATION AND USE with poWERPOINT, WORD, EXCEL.  pROVIDE ADDITIONAL SUPPORT TO FIELD PERSONNEL WITH TROUBLESHOOTING OPERATIONAL DEFICIENCIES AND NEEDS DURING OPERATIONS OF THE RAILROAD. LOCATION:  NEW YORK CITY

CUSTOMER SERVICE SUPERVISOR: 12/98 TO 03/2000 - RESPONSIBLE FOR THE SUPERVISION OF 25 EMPLOYEES WITHIN THE TICKET OFFICES (TICKET CLERKS) MAIL BAGGAGE & EXPRESS (BAGGAGE HANDLERS) (3) OTHER STATIONS INCLUDING KINGSTON, WESTERLY AND WORCESTER,MA., AND JANITORS. CONCLUSIVELY THE STATION MANAGER OF PROVIDENCE TRAIN STATION. LOCATION: PROVIDENCE, RI

CUSTOMER SERVICE SUPERVISOR: 8/96 TO 12/98 - RESPONSIBLE FOR THE SUPERVISION OF 35 RED CAPS AND 35 USHER/INFORMATION CLERKS. EFFECTIVE TRAIN MANAGEMENT OF (6) PRODUCT LINES, 2 COMMUTER RAILS OPERATING OUT OF PENN STATION NEW YORK. LOCATION: NEW YORK CITY

ADMINISTRATIVE CHIEF: 5/95 TO 8/96 - MANAGEMENT OF ON-BOARD SERVICE CHIEF'S. DIRECTLY RESPONSIBLE FOR OFFICE CORRESPONDENCE OF THE LAKE SHORE LIMITED SERVICE MANAGER. LOCATION: NEW YORK CITY

CHIEF. ON-BOARD SERVICES: 9/91 TO 5/95 - RESPONSIBLE FOR THE SUPERVISION OF ON BOARD SERVICE EMPLOYEES. OROANIZING ON-BOARD EVENTS AND SCENIC ANNOUNCEMENTS FOR PASSENGERS ENROUTE. TRAVEL 1OO PERCENT. LOCATION: CHICAGO

UNASSIGNED: 8/93 TO 5/95 - DURING PERIODS OF WORKING AS AN ON-BOARD CHIEF I WAS PUT INTO FURLOUGH STATUS AND WORKED AS AN UNASSIGNED TCU CLERK PERFORMING POSITIONS OF BAGGAGE CLERK. COMMISSARY CLERK, SECRETARY AND ANY OTHER POSITIONS AS NEEDED. LOCATION: CHICAGO

LEAD INFORMATION CLERK: 3/90 TO 9/91 - RESPONSIBLE FOR THE SUPERVISION OF 7 INFORMATION CLERKS, ORDERING OF SCHEDULES TO STOCK NEW YORK PENN STATION INFORMATION BOOTH. ACTING SUPERVISOR FOR NEW YORK PASSENGER SERVICE OFFICE. LOCATION: NEW YORK CITY

CLERK STENOGRAPHER: 10/87 TO 3/90 - RESPONSIBLE FOR PASSENGER SERVICE OFFICE FILING, TYPING, DEPOSITIONS, EMPLOYEE SCHIEDUUNG AND ORDERING OFFICE SUPPLIES. UNIFORM ORDERING FOR 85 EMPLOYEES. ACTING SUPERVISOR FOR NEW YORK PASSENGER SERVICE OFFICE. LOCATION: NEW YORK CITY

MANAGEMENT SECRETARY: 3/87 TO 10/87 - RESPONSIBLE FOR NEW YORK LABOR RELATION DEPARTMENTS PREPARATION OF DOCUMENTS AND ALL SECRETARIAL DUTIES ASSIGNED. LOCATION: NEW YORK CITY

CLERK STENOGRAPHER: 2/85 TO 3/87 - RESPONSIBLE FOR NEW YORK COMMISSARY OPERATIONS FILING, TYPING, TRANSCRIITTION FROM DICTAPHONE, SCHEDULING AND ORDERING SUPPLIES AND UNIFORMS. LOCATION: LONG ISLAND CITY, NY

ACQUIRED SKILLS

75wpm TYPING AND SHORTHAND. PROFICIENT OPERATION IN THE FOLLOWING: MICROSOFT OFFICE 2000 EXCEL, WORD, POWERPOINT (OFFICE 97/2000) WordPerfect, LOTUS 123, AmiPro, DBASE IV, DOS, MACINTOSH 4.0 WINDOWS.). DICTAPHONE, 10 KEY ADDING MACHINE, IBM SELECTRIC III AND OTHER OFFICE MACHINES.

PROFICIENT AS WEBMASTER OF HTML AND JAVA AND COMPUTER SPECIALIST

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REFERENCES- UPON REQUEST