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Response to the last two snow storms of 2003 have been poor at the Kingston Station. Response by the snow removal contractor has been late and lacking. Rather than come early and before station traffic, the plow shows up in the evening after the storm when the snow has been packed down by the traffic. The plowing is barely minimal. Wide swathes over four feet to six feet from the curbs are unplowed by the contractor. RIDOT [state HW] plows come by to open up street access, which does much to help our traffic but does little to make parking and departing safe or even possible for some guests. Selective clearing of the sidewalks to leave large snow piles remaining on the walkways, forcing guests to jump over snow and ice in many locations. Parking for the bus is made very difficult for the shuttle bus drivers.
2.19.03 | nearly 12 hours after snow start no contractor | only Amtraks sidewalks cleared off by RR personel